Lead Sellers FAQ
 
     

Who are the Lead Police?
The Lead Police team consists of some of the industry’s most seasoned lead- generation professionals and industry pioneers. Our combined experience totals over 75 years in the direct marketing and lead-generation industries. After years of watching the industry struggle with policy issues, standard practices, and fraud, we saw a need for a neutral third party to monitor the lead industry, and promote a positive environment where lead buyers and Sellers would be rewarded for doing business with honesty and integrity.

What industries do the Lead Police serve?
Currently we offer directories for Mortgage and Insurance. We also have plans to launch Real Estate, Debt and Business Opportunity in the near future. If your industry is not listed, please email comments@leadpolice.com, and we will notify you when a directory becomes available.

What do the Lead Police offer to Lead Sellers or lead generators?
By becoming an Authorized Lead Police vendor, your company will receive invaluable exposure to thousands of lead buyers looking to purchase leads from Authorized companies. In addition, all Authorized Lead Police vendors will be authorized to add the Lead Police seal to their website. The Lead Police seal will appeal to your potential customers, further enhance your professional image, and lend credibility to your site.

Is there a fee to become an Authorized lead seller?
Membership is free to Lead Sellers. To cover our expenses, we do collect a minimal monthly fee from our lead buyer members.

How do I become a Authorized lead seller?
In order to become an Authorized lead seller, you will be asked to complete our online application and answer questions about your company and your lead-generation practices. All Lead Police approved vendors must agree to comply with our terms and conditions, such as CAN-SPAM and Do Not Call compliance. We also require that all Authorized Lead Sellers agree to participate in our dispute resolution service.

Does Lead Police sell leads?
No. Lead Police is a third party agency dedicated solely to creating a community in which Lead Buyers and Sellers can conduct business with honesty and integrity. We do not sell leads nor do we accept any form of payment from Authorized Lead Sellers.  

Does Lead Police distribute leads on behalf of Lead Sellers?
No. Lead Police offers a directory of Lead Sellers to our members. In this directory we provide all necessary contact information to enable the Buyer and Seller to interact directly.

Where will our information be listed?
Select information from your application will be posted in the Lead Police Authorized Lead Seller Directory. Buyers will be able to search through this directory to find lead companies that match their selected criteria.

Do we have to offer a discount or incentive?
Although it is not required, we encourage our Lead Sellers to offer incentives and discounts to Lead Police buyer members. We have found that discounts and incentives are the best way to inspire members to test new vendors.

What is dispute resolution?
We strongly encourage all members to attempt to resolve problems with the Lead Sellers directly, however in the event that the Lead Buyer or Seller needs additional assistance, we offer our services as a neutral third party. Our goal is to resolve issues between parties in a fair, honest, and timely manner. Disputes may be initiated by a Buyer OR Seller. After a claim is submitted, a Lead Police representative will review the information, follow up with the member and/or the lead vendor, and make a recommendation for resolution. Please note that it is only a recommendation and it is not legally binding. Multiple negative outcomes for a lead seller or buyer may result in suspension or expulsion.

How will we know if we are involved in a dispute?
You will receive an email notification of any pending disputes. We request that you then log in to your Account page and respond to the inquiry in the Manage Disputes section. All related correspondence can be found in the Manage Disputes section. 

How do I update my contact information?
Log in to your Account page and select Update Profile.

What if I decide to cancel my listing?
You may cancel your listing at any time. Your listing will be terminated within 7 days of submitting your request. After your listing has been terminated, you will not be able to access the site and your Lead Police seal will be deactivated. 

What happens to Lead Sellers who sell fraudulent leads?
All reports of fraud will be investigated. Lead seller memberships are conditional and can be revoked for any reason, including, but not limited to, misconduct.

What do I do if I have more questions regarding your service?
You may address your questions to the following Lead Police departments at any time. We will make every effort to respond within 48 hours: 

     
 
 
     
 
     
 
 
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